Apparently, Twitter can be a very useful resource, as I've come to realize. So I think I should make a post thanking two specific people with my LOTRO issues.
When I couldn't create a trial account the normal way, someone with Founder's Status sent me a referral and we coordinated through DM Twittering.
Ethic of KillTenRats, thank you for your gracious assistance.
Now, when I find myself plagued with connection issues and frequent disconnects, a Turbine representative attempted to contact me through Twitter to see if she could help. I don't know if I'll be able to resolve my issue, but a community manager trying to contact me to help resolve my issue brings me much joy.
Meghan Rodberg of Turbine, thank you sending me a tweet. :)
2 hours ago